News Summary
Northwell Health is piloting an AI-powered case management solution from Ascertain, aiming to enhance operational efficiencies and allow healthcare staff to focus more on patient care. With a significant labor shortage in healthcare, this technology will address workflow challenges by automating administrative tasks for case managers. The partnership also emphasizes collaboration within the Aegis Digital Consortium to advance AI in healthcare. Northwell’s commitment to innovation is underscored by their recent investments, positioning them at the forefront of technology-driven healthcare solutions.
Northwell Health Takes Big Step Towards AI-Driven Patient Care
In an exciting development for healthcare, Northwell Health is piloting a new AI-powered case management solution created by the innovative startup Ascertain. This technology aims to transform the workflow of nurses, case managers, social workers, and other essential staff, allowing them to spend less time on mundane administrative tasks. Instead, they can focus more on what truly matters: patient care.
Why the Change is Needed
With the healthcare industry facing a labor shortage of over 100,000 unfilled positions for case managers and related roles, it’s high time for a change. Currently, case managers find themselves bogged down, spending as much as 60% of their time on manual paperwork, which hinders their ability to concentrate on critical care planning for high-risk patients. This is where Ascertain’s AI comes into play, aiming to streamline these processes and enhance overall healthcare operational efficiencies.
The Power of AI
Ascertain’s technology is tailor-made to address the unique challenges that complex healthcare systems like Northwell face. It specializes in automating documentation, prior authorizations, and compliance workflows, giving case managers the tools they need to make a significant impact in patient care without getting lost in administrative tasks. Ascertain has already started automating aspects of Northwell’s hospital discharge planning process, which is a crucial step in the patient journey.
Along with piloting this innovative solution, Northwell Health is also a proud investor in Ascertain. The startup recently secured $10 million in Series A funding from Deerfield Management, with Northwell joining the investment effort. This partnership is a win-win, offering Northwell a hands-on role in developing technology that will ultimately improve patient experiences.
Collaborative Efforts in Healthcare
Northwell’s collaboration with Ascertain is just one facet of a larger initiative. Northwell is also part of the Aegis Digital Consortium, which includes 11 health systems focused on advancing AI technology in healthcare. This collective effort emphasizes the importance of sharing resources and expertise to drive meaningful change in patient care across the board.
Ascertain’s CEO brings a wealth of experience to the table, having previously worked in AI roles at well-known institutions like Mass General Brigham and even Amazon. His vision for the company is clear: simplify and improve the way healthcare organizations operate, all while alleviating the burdens that staff face daily.
Challenges Ahead
While the progress towards implementing AI solutions is promising, there are still challenges that lay ahead. The fragmented nature of electronic health record (EHR) systems and payer regulations can make widespread adoption of new technology complicated. However, Northwell Health is actively exploring various AI applications to enhance operational efficiency and provide a better patient experience, paving the way for a future where healthcare becomes more accessible and efficient for everyone.
The stakes are high: Northwell’s operating revenue was a staggering $16.9 billion in 2023, making it one of the top healthcare providers in the nation. Their commitment to innovation is evident, as they have also launched other tech-focused ventures like Optain, a retinal scanning company, and Neuvotion, which aims to help restore movement for patients facing paralysis.
What’s Next?
As Northwell Health dives deeper into the world of AI, they join the ranks of other leading medical institutions investing heavily in technology. Hospitals like New York-Presbyterian plan to raise $2 billion by 2028 to explore new technologies, specifically in AI. Similarly, Mount Sinai and NYU Langone are making significant investments in AI projects targeted towards improving patient diagnosis, treatment, and care efficiency.
In conclusion, the pilot program with Ascertain is a promising step towards a more efficient and patient-centered approach to healthcare. It’s refreshing to witness organizations coming together to harness the power of technology for the betterment of patient care. With these exciting advancements, the future of healthcare is looking brighter than ever.