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Solace Secures $60 Million to Enhance Healthcare Navigation

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News Summary

Solace, a leading healthcare navigation platform, has successfully raised $60 million in Series B funding. This investment will boost their initiative to streamline healthcare for patients by connecting them with dedicated advocates. Led by Menlo Ventures and supported by other notable investors, Solace aims to significantly expand its services to better assist millions of Americans. Their innovative approach, which includes a proprietary electronic health record system, addresses the complex healthcare landscape and aims to connect underserved populations with crucial advocacy resources.

Solace Rakes in $60 Million to Transform Healthcare Navigation

Exciting news is buzzing in the world of healthcare! Solace, a standout healthcare navigation platform, has just raised an impressive $60 million in Series B funding. This influx of cash is all set to supercharge their efforts to streamline healthcare navigation for patients across the nation. Talk about a win-win for patients and healthcare advocates alike!

The Big Players Behind the Funding

This funding round was led by the venture capital powerhouse Menlo Ventures, with the backing of existing investors like Inspired Capital, Torch Capital, and Craft Ventures. New kid on the block, SignalFire, also jumped on board, showcasing just how much belief these investors have in Solace’s vision for tackling intricate healthcare challenges.

What Does Solace Do?

So, what exactly is Solace? Simply put, they connect patients with dedicated advocates who help them navigate the often confusing healthcare landscape. From dealing with new diagnoses to finding the right doctors, and coordinating care, these advocates play a vital role in ensuring patients get the support they need. And here’s the kicker: their advocates are covered by Medicare, most Medicare Advantage plans, and some health insurance carriers, making it easier than ever for patients to find help.

Empowering Advocates with State-of-the-Art Tools

One innovative feature that sets Solace apart is its very own electronic health record (EHR) system. This tool allows advocates to easily update and access patient medical records, all in one place. With a strong team of medical professionals, which includes former doctors, nurses, and pharmacists, Solace is ready to offer personalized support for a whopping over 100 different health conditions.

Plans for Expansion

With the latest funding in hand, Solace plans to ramp up its efforts. The goal is to significantly boost the number of healthcare advocates working nationwide and accelerate its company development. Currently, their services are available to approximately 65 million Americans enrolled in Medicare plans, but they have their sights set on expanding coverage to include Medicaid and private insurance patients in the future.

Proven Success and Patient Satisfaction

The numbers speak for themselves! Solace previously raised $14 million in Series A funding, bringing its total to $21 million. As of 2025, the company boasted a revenue run rate of $10 million. Even more impressive is the enthusiastic response from patients, reflected in an incredible Net Promoter Score (NPS) of 96 for their matching algorithm, showcasing high levels of satisfaction.

Bridging the Gap in Healthcare Access

While Solace has made significant strides, they stress the importance of addressing gaps in health literacy and connecting lower-income populations to advocacy services. They aim to redefine the healthcare landscape by making patient advocacy a necessary structural component within the industry. Their approach enhances patient engagement and provides crucial support during transitions of care or when managing chronic conditions.

Looking Ahead

As Solace steps boldly into the future, their commitment to improving health outcomes and facilitating seamless healthcare navigation remains unwavering. With their dedicated team of advocates and cutting-edge technology, it’s clear that Solace is on a mission to make healthcare accessible and manageable for everyone. The journey is just beginning, and there’s plenty more to come!

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